ASAI and Domain Control
Third Party Domain Control Request for ACD Split/EAS Skill Domain
This capability allows the adjunct to receive event reports at a specified domain. Only two reports are currently available: the Logout Event Report and starting with G3V4, the Login Event Report. Third Party Call Control capabilities are not allowed for Third Party Domain Control for the ACD Split/EAS Skill Domain.
Information Flow
The adjunct expects a response to its request.
The ECS returns an acknowledgement to the application after the ECS verifies that the ACD split or EAS skill is valid.
Domain Control Request for ACD Split/EAS Skill
Domain Parameter
domain | [mandatory] This parameter identifies the ACD split or EAS |
| skill. |
ACK (Positive Acknowledgement) Parameters
No parameters are contained in the acknowledgement for this capability.
Denial (NAK) Causes
The ECS issues one of the following reasons as the cause for ending the association:
■Invalid Association (CS0/81)
The association is already in use.
■Invalid Number/Domain (CS0/28)
The number contained in the request is an invalid parameter value.
■Service or Option Not Available (CS3/63)
The maximum number of Domain Control requests are in use for the domain.
■Switching Equipment Congestion (CS0/42)
The ECS is not accepting the request at this time because of processor overload. The adjunct or user may wish to retry the request but should not do so immediately.
