Event Notification Capabilities

Event Notification Request

This capability enables the adjunct to request notification for calls entering VDN or ACD split domains. The requested ACD splits must not be adjunct-controlled1or vector-controlled.2

Starting with G3V3, a maximum of three notification associations for ACD or VDN type domains is allowed to obtain events for a call.

Starting with R5, this capability enables the adjunct to request notification of charge advice sent for outgoing calls over ISDN trunk groups that support charge advice. Only one Event Notification association is allowed if the domain type is a trunk access code.

Starting with R6, a maximum of six notification associations per ACD or VDN type domain, are allowed for R6r. A maximum of three per domain are allowed for R6si. Previously, a maximum of three notification associations per ACD or VDN type domain were allowed.

Information Flow

The adjunct expects a response to its request.

ECS checks for a valid domain value and either accepts or denies the request.

Event Notification Request Parameters

domain type

[mandatory] This parameter must be a trunk access code

 

(TAC), a VDN or an ACD split.

domain

[mandatory] This parameter must be a valid VDN or ACD

value

split extension, or ##### for all trunk groups. The requested

 

ACD splits must not be adjunct-controlled (via ECS

 

administration) or vector-controlled.

1.Adjunct-controlled splits are ACD splits with this property administered on the Hunt Group form. Such splits accept only adjunct-originated calls, not off-net, incoming calls. Thus, event notification can be provided, but only via Third Party Make Call associations. See the DEFINITY Enterprise Communications Server Administration and Feature Descriptions, 555-230-522, for more information.

2.Vector-controlled splits are hunt groups that can only be accessed through a VDN. If notification is desired, it can be requested for the VDN that controls the split. See the DEFINITY Enterprise Communications Server Administration and Feature Descriptions, 555-230-522, and the DEFINITY Enterprise Communications Server Call Vectoring/Expert Agent Selection (EAS) Guide, 555-230-521, for more information.

Issue 7 May 1998 6-3

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Lucent Technologies 555-230-220 manual Event Notification Request Parameters, Domain type, Value