Lucent Technologies 555-230-220 manual Class of Service COS, Conference

ASAI and Feature Interactions

For direct-agent calls, the agent’s COR is used for the termination party restriction checks, whereas regular ACD calls use the split’s COR for the termination party restriction checks.

Third Party Auto Dial and Third Party Make Call calls are originated by using the originator’s COR.

For switch-classified calls, the COR associated with the ASAI link is compared with the COR for the destination party. If the COR check fails, the call is dropped, and a Call Ended Event Report is sent to the adjunct with cause CS0/21.

Class of Service (COS)

The Class of Service (COS) for the originator is never checked in conjunction with any ASAI capabilities.

Conference

Manual conference from a domain-controlled station is allowed, subject to the feature’s restrictions. The Hold Event Report is provided as a result of the first conference button push or first switch-hook flash. The Conference Event Report is provided as a result of the second conference button push or second switch-hook flash, and only if the conference is successfully completed. On a manual conference, the Call Conferenced Event Report is sent to all the active associations for the resultant call. For conference from another association, the requesting association receives a positive acknowledgement (ACK), and all other associations for the call or endpoints receive the Call Conferenced Event Report.

A conference can affect who is defined as the calling party and the called party on a call. See ‘‘Event Reporting for Merging Two Calls’’ on page 3-55 and “Transfer and Conference Interactions” sections in Chapter 3 for more information on merged calls.

A Single-Step Conference to an existing conference call will not change the conference controller, nor will it change the ‘last added party’ in a conference.

For a complete list of cause values, see the DEFINITY Enterprise Communications Server CallVisor ASAI Protocol Reference, 555-230-221.

Advice of Charge (AOC)

Starting with R5: If an outgoing call that receives charge advice is merged with another call, the next Charging Event Report will provide the call id of the resulting merged call and not the call id of the call that was discontinued as a result of the merge.

Issue 7 May 1998 12-27