Call Scenarios and Applications
Call Coverage to AUDIX —
Station Monitoring
Caller | AUDIX | User |
| Adjunct | User | |
Phone | Coverage | Phone | Switch | Terminal | ||
Processor | ||||||
B |
| A |
| A | ||
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| Application |
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| Monitors Station |
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| 3rd Party Domain Control |
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| (domain=A) |
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| Control granted |
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| 3rd Party Domain |
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| Call alerts |
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| Caller information | |
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| phone |
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| delivered to data | ||
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| Alerting Event Report (A) | ||
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| screen | ||
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| User requests | |
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| Call sent |
| Request Feature | Send All Calls | |
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| (SAC) | |||
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| (Activate SAC) | |||
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| to AUDIX |
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| Request |
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| Call Redirected Event Report | Update data screen; | ||
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| call redirected | |||
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| AUDIX answers |
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Caller talks to |
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AUDIX |
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Caller disconnects |
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| AUDIX disconnects |
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A call to a monitored station goes to AUDIX after alerting the station. Since AUDIX coverage does not maintain a simulated bridged appearance at the monitored station (original destination), the user at the monitored station cannot connect to the call after the call goes to coverage.