Event Reporting and
Event Reports
Capability Groups and Event Reporting
The Event Reporting capability can be invoked from the following capability groups:
■Call Control Capability Group
■Domain (Station or ACD Split) Control Capability Group
■Notification Capability Group
See Chapters 4, 5, and 6, respectively, for discussions of these capability groups.
An administrable option called “Event Minimization” is available for each ASAI link. This option may be used when event reports would normally be sent on multiple associations, but the adjunct does not need to see more than one. Typically, these event reports are identical except for the association they are sent over (for example, call control, domain control, active notification). Some applications discard duplicate events, so in this case, there is no point in sending them across the ASAI link. When enabled, this option allows only a single such event to be sent. The selection of the association on which the event will be sent is based on association precedence as follows: active notification (if enabled), call control (if enabled), domain control (if enabled). The Station form is used to change this option. The new option settings take effect the next time the ASAI link is activated.
Call-Related Event Reporting
The adjunct receives
■Controlled Calls — Calls controlled by the adjunct via the Call Control Capability Group
■
■Monitored Calls — Calls for which the adjunct has requested event reports via the Notification Capability Group
NOTE:
When calls are controlled in some way by the first two capability groups listed above, event reports are provided to the adjunct. Call monitoring (Event Notification) does not have to be invoked separately via the Notification Capability Group in order for event reports to be generated.
