Call Scenarios and Applications
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| Call Offered |
| Call Offered to VDN 8905 | ||
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| (domain=VDN 8905) |
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| Route Request |
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| Agent Status Query |
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| Agent Status Query on 1234 | |
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| (split=1200, extension=1234) |
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| Value Query Response |
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| Route Select |
| Route to agent 1234 as direct | ||
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| (split=1200, extension=1200, direct agent call=y) |
| agent call |
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| Route End |
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| Alert Event |
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| (connected=1234, split=1200) |
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| (event notif assoc) |
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| Alert Event |
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| (connected=1234, split=1200, |
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| domain control assoc) |
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| Redirect Event |
| RONA redirects call to agent | ||
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| (domain control assoc) |
| coverage path | ||
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| Agent Status Query |
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| (split=1200, extension=1234) |
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| Value Query Response |
| ECS has put agent into AUX | ||
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| (workmode=aux work, talk state=idle) |
| work since call was not answered | ||
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