Call Scenarios and Applications

13. User Scenarios — Flexible Billing

Call Sequence 1, shows an incoming call on an ISDN-PRI trunk delivered to Split A. The ISDN trunk is configured for MultiQuest service. The incoming call indicates in its SETUP message that Flexible Billing is supported. The call rings at agent 5001 and is answered. The agent requests a billing change on the call, setting the new rate to $10/minute. This billing change is sent over the ISDN-PRI trunk, and the 4ESS rejects the change. The ECS sends the response to the ASAI adjunct. The agent requests a billing change on the call, setting the new rate to $5/minute. This billing change is sent over the ISDN-PRI trunk, and the 4ESS accepts the change. The ECS sends the response to the ASAI adjunct.

 

 

DEFINITY

 

4ESS

 

Host

ECS

Switch

Comment

 

 

 

 

 

 

 

Call SETUP message

 

 

Call placed to monitored

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

split

 

 

 

 

 

 

 

 

(service=multiquest,

 

 

 

 

 

Call Offered Event

 

 

feature = flexible billing)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(flexible billing enabled)

 

 

 

 

 

 

 

 

 

Alerting Event

 

 

 

 

 

Call rings at agent

 

 

Connected Event

 

 

 

 

 

Call answered by agent

 

 

Set Value

 

 

 

 

 

Adjunct requests billing

 

 

(item=flexible billing,

 

 

 

 

 

 

 

change

 

 

 

 

 

 

 

 

 

type=new rate, amount=1000)

 

 

FACility message

 

 

Request sent to 4ESS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(item=flexible billing,

 

 

 

 

 

 

 

 

 

 

 

type=new rate,

 

 

 

 

 

 

 

 

 

 

 

amount=1000)

 

 

 

 

 

 

 

 

 

 

 

FACility message

 

 

4ESS rejects billing

 

 

 

 

 

 

 

indicating reason for rejection

request

 

 

 

RELease COMPlete

 

 

 

 

 

Rejection sent to

 

 

Reject message

 

 

 

 

 

Adjunct

 

 

 

Set Value

 

 

 

 

 

Adjunct requests

 

 

(item=flexible billing,

 

 

 

 

 

 

 

billing change

 

 

 

 

 

 

 

type=new rate, amount=500)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FACility message

 

 

Request sent to 4ESS

 

 

 

 

 

 

 

(item=flexible billing,

 

 

 

 

 

 

 

 

 

 

 

type=new rate,

 

 

 

 

 

 

 

 

 

 

 

amount=500)

 

 

 

 

 

 

 

 

 

 

 

FACility message

 

 

4ESS accepts billing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

indicating acceptance

 

 

change

 

 

 

RELease COMPlete

 

 

 

 

 

Result sent to Adjunct

 

 

 

 

 

 

 

Return Result message

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Issue 7 March 1998 A-73

Page 453
Image 453
Lucent Technologies 555-230-220 manual User Scenarios Flexible Billing