Lucent Technologies 555-230-220 manual Number of Calls at Analog Sets, Number of Held Calls

ASAI and Feature Interactions

Number of Calls at Analog Sets

Amaximum of three calls (one soft-held, one hard-held, and one active) may be present at the same time. In addition, the set may have a call waiting call.

A request to have more than three calls present is denied. For example, if an analog set user has three calls present and another call waiting, the user cannot place the active call on hold or answer the call. The only operations allowed are to drop the active call or merge the soft-held and active waiting call.

Number of Held Calls

A maximum of two calls may be in a held state at the same time. A request to have a third call on hold is denied.

Switch-Hook Operation

When an analog set goes on-hook with one or two calls on hold, the user is audibly notified. This is not reported as an Alerting event. When the user goes off-hook and is reconnected to the alerting call, a Reconnected Event Report is generated.

Going on-hook with a soft-held call and an active call causes the two calls to be transferred from the user’s set. It does not matter how the held call was placed on soft hold.

Switch-Hook Flash Operation

If a controlled-extension analog user flashes the switch hook to put a call on soft hold to start a new call:

1.The Hold Event Report is sent to all monitoring associations.

2.A Call Initiated Event Report is returned to all Domain Controlled associations when the user receives the dial tone.

3.A Reconnect Event Report is returned to all associations if the user returns to the held call. If the held call is conferenced or transferred, the Conferenced or Transferred event reports are sent to all associations.

An analog set supports Third Party Merge requests even if the “switch-hook flash” field on the administration form is set to “no.”

An analog set cannot switch between a soft-held call and an active call from the voice set. However, with ASAI, this is possible by placing the active call on hard hold and retrieving the soft-held call.

An analog station cannot use a switch-hook flash to drop a party that was added by Single-Step Conference. Single-Step Conference does not get the last added party, nor does it update the state of the analog switch-hook flash.

Issue 7 May 1998 12-3