Lucent Technologies 555-230-220 manual Issue 7 May 1998 IN-19

Index

U-Abort (User Abort), causes for ending the association, 3-60

UDP, see Uniform Dial Plan unduplicated system, 14-1Uniform Dial Plan, 4-8,4-33

Universal Call ID, xxxiv, 3-12,3-18,3-20,3-24,3-30,3-39,5-21,7-4

acknowledgement parameters, 9-12parameters, 4-40,4-61

Universal Call ID acknowledgement, 4-4,5-26,5-35Universal Call ID query, 9-4

upgrades, Expansion Interface Circuit Pack, 14-2user scenarios, A-63

ASAI-Provided Dial-Ahead Digits, A-68

ASAI-Requested Digit Collection, A-69Flexible Billing, A-73

IIDigits, A-76Phantom Calls, A-78

Single-Step Conference, A-81VDN Return Destination, A-70

User to User Information, 7-6

user_entered_code parameter, 7-7user-classified calls

denials, 4-23destination, 4-23EAS, 12-37parameters, 4-19

Third Party Make Call, 4-19

user-entered information/ collected digits, parameter, 7-3uui information, 4-5

uui_info parameter, 4-11,4-21,4-35,4-65,5-23,5-27,7-3,7-8

V

Value Queries

Logical Agent and Skill Hunt Groups, A-45logical agents, 12-42

Value Query

ACD Agent Login, 9-2

ACD Agent Status, 9-2

ACD Split Status, 9-2acknowledgement parameters, 9-7Call Classifier Status, 9-2

Call Information Status, 9-2capability, 9-2

capability group, 1-2considerations, 9-14Date and Time, 9-2ECS response, 9-7Extension Type, 9-3

Integrated Directory Database, 9-3parameters, 9-4

Party ID, 9-3protocol errors, 9-14Station Feature, 9-3

Station Status, 9-3Trunk Group Status, 9-3

Value Query denials, 9-12Value Query Response

capability, 9-15parameters, 9-15

Value Query, information flow, 9-4

VDN

call coverage path, 12-16coverage path interactions, A-56return destination, 2-12

VDN domain, call offered, 3-21VDN Domain, capacities, B-3VDN Override, 12-56

VDN Return Destination

ASAI messaging scenarios, A-72Flexible Billing, 10-5

VDN Return Destination scenarios, A-70,A-72VDN scenarios, A-56

VDN, see vector directory number vector announcements, 3-4,12-4vector command, Collect Digits, 2-8vector command, collect digits, 7-6vector directory number, 9-8Vector Directory Number, see VDN vector-controlled splits, 6-3Vector-controlled splits and VDNs, 12-25vectoring prompting software, 14-2vectoring software, 14-2

vendor partners, see business partners

Voice (Synthesized) Message Retrieval, feature interactions, 12-56

voice and data integration, 2-12voice energy, 3-38

voice response unit, see VRU, 2-8voice stations, 5-3

VRU, 2-9

port administration, 2-8

voice processing capabilities, 2-9

VRU-assisted Transaction using Selective Listening, A-23

W

work mode changes for logical agents, EAS, 12-41work mode changes performance summary, 8-6work mode changes, agent, 8-2

work mode status, 9-2

Z

zip tone, 3-9,12-33

Issue 7 May 1998 IN-19