
Call Scenarios and Applications
External Call to VDN, Answered by Station, and
Transferred to a Station on Another ECS
This scenario shows the call flow for an incoming
Assume that VDN 5678 is monitored over CRV 98 by an ASAI Adjunct Processor connected to ECS A and that extension 1567 is
Incoming Call
call_id=53
ECS A | ECS B |
Vector J
VDN 5678 1. Queue to Main
Split 3333
2.Wait 10 Secs
3.Announcement
4.Stop
call_id=12
call_id=21
ACD Split
3333
ACD Split
1444
x4555
x1567