ASAI and Feature Interactions
Delivering Direct-Agent Calls
Zip tone also applies to
As with regular ACD calls, when using the manual answering option, the ringer audibly alerts when a
ASAI may provide UUI for an outgoing
Priority Calling
When the priority calling option is specified on the
Priority calling is also supported with
Direct-Agent Coverage
If the split associated with the
When a new
When an agent activates call forwarding or send all calls, existing