Lucent Technologies 555-230-220 manual User Scenarios ASAI-Provided Dial-Ahead Digits

Call Scenarios and Applications

9.User Scenarios — ASAI-Provided Dial-Ahead Digits

This is a simple scenario in which the host provides dial-ahead digits via a Route Select. After the dial-ahead digits are stored by the ECS, the digits are collected using call prompting vector commands. The scenario also shows the ASAI Event Reports sent to a monitoring host.

Host

Offered Event

Route Request

(collected digits=2)

Route Select

(user code collected digits=123)

Route End

(cause=invalid number)

Route Request

(collected digits=23)

Route Select

(called=9990, collected digits=6789)

Route End

Alert Event

(called=9990, connected=7777, split=5555) Connect Event

Drop Event

ECSComment

Incoming call to VDN 5678:

1.Collect 1 digit

2.Adjunct route

3.Wait 4 sec

ECS requests route

Host provides 3 digits and invalid route

Vector Execution Continues:

4.Collect 1 digit

5.Go to Step 8 if digit=1

6.Go to Step 9 if digit=2

7.Go to vector 111 if uncond

8.Route to 1123 if uncond

9.Route to 4444 if uncond

Digit collected=1, so Step 8 routes call to VDN 1123:

1.Collect 2 digits

2.Adjunct route

3.Wait 4 sec

Call routed to VDN 9990:

1.Collect 4 digits

2.Queue to 5555

3.Announcement

Call delivered to agent 7777

Agent display of call prompter digits shows 6789

Calling party drops

Call Ended Event

A-68Issue 7 March 1998