Lucent Technologies 555-230-220 manual Reason Codes, Asai Selective Listening, II-Digits

ASAI Release History

Reason Codes

ASAI allows adjuncts to enter a reason code when an agent’s work mode changes to AUX work or when an agent logs out. In addition, the adjunct can also query for an agent’s reason code status. This feature must be optioned and requires that the AUX Work Reason Codes and the Agent Logout Reason Codes be set to “forced” or “requested.”

ASAI Selective Listening

This feature allows an ASAI adjunct application to disconnect or reconnect selected listening paths. An application could use this feature to prevent one or more parties on a call from hearing the communication among other parties on that call.

II-Digits

II-Digits provide information about the originating line: for example, these digits will indicate if the call originates from a prison, a cellular system, coin, special operator etc. II-Digits are passed to the DEFINITY ECS by the network on ISDN-PRI trunks and are then passed to the adjunct over an ASAI link. An ASAI application can use the information provided by II-Digits to properly route or provide special treatment for the incoming call. This feature can also be used to prevent fraud.

II-Digits will be populated in the Call Offered, Alerting and Connected event reports. II-Digits will also be populated in Route Request.

Network-Provided Digits (CINFO)

Incoming calls from ISDN-PRI trunks are received by the DEFINITY ECS along with the CINFO digits. These digits may represent digits collected from the caller (customer-entered digits or ced), or they may represent digits provided by the network from a database (customer database-provided digits [cdpd]). When received from the network, these digits are made available to an ASAI application through the Call Offered to Domain event report or through a route request.

R2 MFC Calling Party Information

If calling party information is provided for calls originating over R2-MFC incoming trunks, this information will be passed to ASAI. The information will be available in all the reports that contain the calling party number (CPN/BN), and will also appear in a Route Request.

C-4Issue 7 March 1998