ASAI and Domain Control
Domain (Station) Control Description
Domain (station) Control allows an adjunct to receive event reports and control all calls beginning at or coming to a specific station extension. Without these capabilities, similar control and monitoring functions would require the adjunct to have adjunct control of the entire call. It allows the adjunct to control only the station extension associated with the Domain Control association instead of allowing control of all parties (extensions) on a call.
When a call leaves the extension domain, event reports for the call over the
Station Domain
A station domain is a valid station as specified in the dialing plan for which capabilities in the Domain Control subset can be requested. Station domains are limited to voice stations (including administered extensions without hardware) that are locally connected to the ECS. It excludes, for example, the following:
■Data extensions
■Attendant console extensions
■Announcement extensions
■
■Any
■VDNs
One station domain maps to a physical set identified by a unique primary extension number (the number an administrator would give as a parameter in the display station command to display station display information for the station set). One station domain encompasses all call appearances at the physical station set, including all primary, bridged (from other primary extensions), TEG, and PCOL call appearances at the physical station set.
Split Domain
A split domain is a valid ACD split or EAS skill extension specified on the Hunt Group form. Only the Agent Logout Event Report, and, starting with G3V4, the Agent Login Event Report, are provided for this domain. Third Party Call Control capabilities are not available for this domain.
