ASAI and Call Routing

Route

This capability allows the ECS to request routing information from the adjunct. The adjunct provides it based upon incoming call information. This feature may be used independently of or in conjunction with call monitoring (Event Notification turned on).

Starting with G3V3, the ASAI-Requested Digit Collection feature gives an adjunct the ability to request that a DTMF tone detector (TN744) be connected to detect user-entered digits. The request is made via an option of the Route Select message. The digits collected as a result of this feature are passed to ASAI monitoring and/or controlling adjuncts for action. The ECS handles these digits like dial-ahead digits. The digits are collected while the call is not in vector processing; they are sent to an ASAI adjunct, and/or they may be used by Call Prompting features.

Information Flow

The ECS sends a route request to the adjunct. The adjunct does not return an acknowledgment to the ECS upon receipt of the routing request, but rather the adjunct sends a Route Select capability when a route is available.

Route Parameters

calling party

[mandatory] For incoming call over PRI facilities —

number/billing number

 

“calling number” from the ISDN SETUP message 1.

(CPN/BN)

For incoming calls over non-PRI facilities, the

 

calling party number is generally not provided. In this case, the Trunk Group and member numbers are provided instead.

For calls originated at a bridged call appearance — the principal’s extension

For incoming DCS calls, if the DCS calling party information is available to the ECS (if a station with a display gets it), this information is also made available to ASAI.

For incoming calls over R2-MFC facilities, if calling party information is provided, it is collected and passed on to the adjunct. Otherwise, the calling party information is provided as the default.

7-2Issue 7 May 1998

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Lucent Technologies 555-230-220 manual Route Parameters, Calling party, Number/billing number