Lucent Technologies 555-230-220 manual Definity ECS Administration Forms

Installation and Test for CallVisor ASAI

DEFINITY ECS Administration Forms

In addition to the CallVisor ASAI link administration, there may be other DEFINITY ECS administration forms to be completed for the specific ASAI application. These required forms are listed next.

■Adjunct-Controlled Splits — Add/Change Hunt Group Form (For the majority of applications, this field does not apply and should be left at the default value of NONE.)

■ASAI Adjunct Alarm Administration — The system default for CallVisor ASAI alarms is to provide warnings when an ASAI link fails or the adjunct does not respond to ECS messages. The customer can tune the level of on-board and off-board alarms to warnings, or minor or major alarms. Alarm severities are set by means of the set options maintenance command, explained in DEFINITY Enterprise Communications Server Maintenance, 555-230-105. Once the ASAI adjunct alarms are administered to an alarm level, the ECS alarms all CallVisor ASAI links at that level.

■Automatic Call Distribution (ACD) — Add/Change Hunt Group, Trunk Group, Station, Feature-Related System Parameters, and Attendant Console Forms

■EAS Skills and Logical Agents — Agent Login ID form, Add/Change Hunt Group form, and Add/Change VDN Form

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Automatic Route Selection (ARS) — Change ARS Digit Analysis Form

Call Vectoring — Add/Change VDN and Call Vector Forms

ISDN-PRI Trunks and Options — Add/Change Trunk Group Form

Outbound Call Management (OCM) Special Information Tones (SITs) — Remote Access Form

■Starting with R5.5 : International Outbound Call Management (OCM) — System Parameters OCM Call Classification Form

■Starting with R5.5 : Advice of Charge (AOC) — Trunk Group forms. Set the following values to implement this feature:

—none to indicate no charging information is expected from the network

—during-on-requestto indicate that AOC-D (or equivalent service) is to be requested on each call.

—end-on-requestto indicate the AOC-E (or equivalent service) is to be requested on each call.

—automatic to indicate charging information is expected from the network without invocation by DEFINITY ECS.

In addition, the CDR Reports? field must be set to y in order to administer the Charge Advice field.

Issue 7 May 1998 14-7