ASAI and Call Routing
A va
cause | ■ | Receiving a Valid Route Select (CS3/30) |
(continued) |
| The ECS cancels/terminates any outstanding Route Requests |
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| for the call after receiving the first valid Route Select message2. |
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| The ECS sends a Route End with cause CS3/30 (Call |
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| redirected) to all other outstanding routing associations for the |
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| call. |
| ■ Call Drops With Outstanding Route Requests (CS3/86) | |
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| If the call drops (for example, caller abandons, vector |
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| disconnect timeout occurs, or a |
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| “stop” step, or adjunct cleared call), all outstanding Route |
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| Requests are cancelled (cause value CS0/86 — Call has been |
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| terminated). |
| ■ Vector Disconnect Timer Expires (CS0/86) | |
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| When the Vector Disconnect Timer times out, all outstanding |
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| Route Requests are cancelled. Route End(s) is sent with cause |
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| CS0/86 — Call disconnected. |
| ■ | Invalid number/domain (CS0/28) |
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| The destination address in the Route Select is invalid. |
| ■ | Permission denied (CS3/43) |
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| Lack of calling permission, for example, for an ARS call, |
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| insufficient Facility Restriction Level (FRL). For a |
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| call, the originator’s COR or the destination agent’s COR does |
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| not allow |
■ Recovery on timer expiry (CS0/102)
This occurs when vector processing encounters any steps other than “wait,” “announcement,” “goto vector,” “goto step,” or “stop” after the adjunct routing command has been issued, or if processing times out at the wait step. For more information, see the DEFINITY Enterprise Communications Server Administration and Feature Descriptions,
■ Agent not a member of split (CS3/11)
Upon routing to an agent (for a
■ Agent not logged in (CS3/15)
Upon routing to an agent (for a
See ‘‘Route Select’’ on page
2.A valid Route Select is defined as a Route Select containing all the appropriate parameters (information elements). The contents of the information elements do not need to be correct.
