Event Reporting and
Call Offered to Domain Event Report
The Call Offered to Domain Event Report is generated when a call enters a domain (VDN or ACD Split) for which event reporting has been requested by the adjunct. This event only applies to event notification associations.
Call Offered to a VDN Domain
The event is sent when a call enters a VDN domain that has notification active. From this point onward, call events for the call are reported.
If a call passes through several VDNs with notification active, then a Call Offered to Domain Event Report is generated for each such VDN over their respective monitoring association.
For G3V3 and later, a maximum of three notification associations can get events for a call. All associations receive the same events and event contents for calls entering the domain when the notifications are active.
Call Offered to an ACD Split Domain
This event report is generated when a call enters an ACD split domain for which event reporting has been requested by the adjunct.
This report is sent even if the ACD split is in night service or has call forwarding active.
If a call passes through several ACD split domains with notification active, then a Call Offered to Domain Event Report is generated for each such ACD split domain over their respective monitoring associations.
Call Offered to Domain Report Items
The following is a list of items provided with this report:
calling party number/billing number (CPN/BN)
■For incoming call over PRI facilities — “calling number” from the ISDN SETUP message7.
■For incoming calls over
■For calls originated at a bridged call appearance — the principal’s extension
7.See ‘‘Event Reports’’ Section in Chapter 12, ‘‘ASAI and Feature Interactions.’’
