Index

selective listening, C-4Send All Calls, 9-3

Send All Calls denials, 9-13

Send All Calls feature interactions, 12-50Send All Calls status, 9-11

send all calls, Request Feature, 8-2Send DTMF Signals

acknowledgements, 4-71considerations, 4-73parameters, 4-71protocol errors, 4-72

send DTMF signals, C-5

Send DTMF, feature interactions, 12-51sequence dialing, 2-12

service circuit parameter, 4-20,4-25service observing scenarios, A-12

Service Observing, feature interactions, 12-51service_circuit parameter, 4-10,4-31,4-35set options command, 14-7

Set Value acknowledgements, 10-3capability, 10-2capability group, 1-2considerations, 10-4denials, 10-3parameters, 10-2protocol errors, 10-3

Set Values

Flexible Billing, 10-4Message Waiting Lamp, 10-4

Single-Digit Dialing and Mixed Station Numbering feature interactions, 12-52

Single-Step Conference, xxxiii, 3-36,3-38,4-2,4-3,4-56,5-2,5-4,5-5,5-34,5-35,5-36,12-50,12-52

considerations, 4-59,5-37denial causes, 4-58parameters, 4-57scenarios, A-81

Single-Step Conference acknowledgments, 4-57Single-Step Conference in service observed, 12-52Single-Step Conference parameters, 5-35

SIT, see special information tone SITs, see special information tones skill hunt groups, EAS, 12-36

skills, maximum assigned to agent, 3-48software

ACD, 14-2

Automatic Route Selection, 14-2installation, 14-2

ISDN-PRI, 14-2vectoring basic, 14-2vectoring prompting, 14-2

special information tone, 3-4,14-7

special information tone, values, 3-13,3-14special information tones, 4-14,14-7special information tones, cause values, 4-13specific_event parameter, 7-8

Speech Processing Integration application, 2-8split announcements, 3-4

Split button, 12-7split domain, 5-3

split/vector announcements, Alerting Event Report, 3-9split_param parameter, 4-29,7-7

splits

ACD, 12-10adjunct-controlled, 12-10multiple, 12-10vector-controlled, 6-3

start button, 12-7station capacities, B-2station domain types, 5-3Station Feature Query, 9-3

Call Forwarding, 9-3message waiting lamp, 9-3Send All Calls, 9-3

Station form, 3-2

Station form to change Event Minimization option, 3-2Station Hunting, 12-53

Station Status Query, 9-3station user, multifunction, 5-11stations

analog, 5-12

announcement extensions, 5-3attendant console extensions, 5-3busy-verified, 12-15

data extensions, 5-3off-PBX DCS/UDP, 5-3VDNs, 5-3

without hardware, 12-1stations, AWOH, A-78status

Call Forwarding, 9-11Message Waiting Lamp, 9-10Send All Calls, 9-11

work mode, 9-2

Status bri-port, link testing, 14-9Status Station, link testing, 14-9Stop Call Notification

capability, 6-7considerations, 6-8denials, 6-7parameters, 6-7protocol errors, 6-7

Stratus Computer Company, as business partner, 14-9supervisor assist calls, EAS, 12-38supervisor_assist parameter, 4-9,4-20,4-25,4-29,4-34supervisor-assist call, class of users, 4-33supervisor-assist calls, 4-32

classification, 4-36destination, 4-36originator, 4-36parameters, 4-34

Supervisor-Assist Calls, denials, 4-37Suspend Alarms parameters, 11-3Suspend Alarms, capability, 11-3switch-classified call options, 14-8switch-classified call, service circuit option, 12-39switch-classified calls, 4-8

IN-16Issue 7 May 1998

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Lucent Technologies 555-230-220 manual IN-16Issue 7 May