Call Scenarios and Applications
Call Sequence 1:
Host A | Host B | Comment |
Call Offered |
| Incoming call to ECS A |
(called=VDN1, domain=VDN1, |
|
|
trunk group=AAA) |
|
|
Alert Event |
| Call delivered to VRU |
(connected=VRU Port 1, |
|
|
domain=split VRU Split 1) |
|
|
Connect Event |
| Call connected to VRU |
(connected=VRU Port 1, |
|
|
domain=split VRU Split 1) |
|
|
Hold Event |
| VRU places call on hold |
(connected=VRU Port 1) |
|
|
3PMake Call Request |
| VRU requests New Call to |
(UUI=info1, called=VDN2) |
| do transfer to VDN2 |
Call Transferred Event |
| VRU transfers call to VDN2 |
Queued Event
(called=VDN2, domain=ACD Split A)
Connect Event
Call intraflows to ECS B
(VDN3 is the LAI VDN; VDN4 is the VDN for accepted calls)
Call Offered (called=VDN3, calling, domain=VDN4, LAI info)
Queued Event
(called=VDN3, domain=ACD split 3)
(called=VDN3)Call connects to announcement: answer supervision reported on trunk
Alert Event
(called=VDN3, connected=agentB,
domain=splitB, UUI=info1)
Connected Event
(called=VDN3, connected=agentB)
Agent B disconnects
Drop Event
(connected=agentB)
Call Ended Event | Call Ended Event |
