ASAI and Call Control
Supervisor-Assist Call Classification
A classifier is not used for this type of call. Call progress feedback is reported to the adjunct in event reports. In addition,
ECS Operation for Supervisor-Assist Call Setup
The ECS attempts to set up a
Once the call is successfully originated, the ECS does not drop it regardless of outcome. The only exception is the denial outcome which results in the intercept tone being played for 30 seconds, after which the call is disconnected. It is up to either party on the call to drop (either by going
Supervisor-Assist Call Originator
In order for the call to be placed, the calling party must be logged into the specified split.
The set must have an available call appearance for origination and must not be in the talking state on any of the other call appearances. The calling party is allowed to have another call(s) on hold. The originator may go
If the calling endpoint is
If the calling endpoint is unable to originate, the ECS denies the call request (NAK/return error, cause=CS0/18 — No user responding).
After dialing is completed, the calling endpoint hears call progress tones (for example, alerting or busy).
If the calling endpoint has a display set, the display shows the called endpoint’s extension and name.
Supervisor-Assist Call Destination
Call delivery depends on the station type, station administered options, and talk state. Priority call delivery rules apply. If the destination has a display, normal display interactions for
