Lucent Technologies 555-230-220 manual Asai and Capability Groups, Introduction

ASAI and Capability Groups 1

Introduction

The purpose of this chapter is to present an overview of ASAI and the services it provides.

ASAI services are divided into functional sets called capability groups. Capability groups enable the adjunct1 to communicate with and control the DEFINITY ECS.2

Each capability group is defined by the set of functions within it. ASAI defines eight capability groups in all:

Call Control	The capabilities in this group enable the adjunct to place,
	monitor, and control any party on a single call as it moves
	through the ECS.
Domain	The station capabilities in this group enable the adjunct to
(Station/ACD	place, monitor, and control all the calls at a specific station
Split) Control	domain.
	The split capability group enables the adjunct to receive
	reports as to the status of agents on an ACD split. The
	DEFINITY ECS provides the Login and Logout Event
	reports.
Notification	This capability group lets the adjunct request and cancel
	event reporting on certain calls.

1.For the purpose of this document, the term adjunct is defined as the application processor.

2.ASAI is not limited to a one-to-one correspondence between the ECS and an adjunct. Multiple adjunct configurations are available and are discussed in a subsequent section. For the sake of this introduction, however, the scope is limited to a single ECS and a single adjunct.

Issue 7 May 1998 1-1