ASAI Release History

G3V3 Release Notes

The following enhancements were included in CallVisor ASAI G3V3:

Answering Machine Detection (AMD)

The Answering Machine Detection for Outbound Calls feature provides Outgoing Call Management (OCM) customers the ability to differentiate between calls answered by a human (“real” voice energy) and calls answered by an answering machine.

An ASAI adjunct may request answering machine detection for a switch-classified call. When AMD is requested, the reporting of the call outcome is delayed because detection of voice energy is no longer sufficient to classify a call. Instead, further classification is required to distinguish between a live answer and a machine answer.

User to User Information (UUI) Transport

The User to User Information (UUI) Transport allows distributed CallVisor ASAI and ACD users to associate caller information with a call. This information may be a customer number, credit card number, alphanumeric digits, or a binary string. It is propagated with the call whether the call is transferred or routed to a destination on the local ECS or to a destination on a remote ECS.

Version Control

Version Control allows an ASAI adjunct to select the version of ECS ASAI software from which it wants service, Thus, users can choose to have new ECS releases with new ASAI features without having to upgrade the ASAI software running on their adjuncts.

Proprietary Adjunct Links

The Proprietary Adjunct Links feature allows a Lucent Technologies Adjunct to activate a proprietary link named “Proprietary-Adjunct Link.”

C-8Issue 7 March 1998

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Lucent Technologies 555-230-220 manual G3V3 Release Notes, Answering Machine Detection AMD, Version Control