Index

event report, call originated, C-7Event Report, login, 3-47Event Report, logout, 3-48event report, reorder/denial, 3-51Event Report, trunk seized, 3-53Event Reporting

as a common capability, 3-1call-related, 3-2capability, 3-1

definition, 3-1

invoking from capability groups, 3-2non-call-related, 3-3

event reports Alerting, 3-9

and attendant group 0, 3-4and split announcements, 3-4and vector announcements, 3-4Answered, 3-13Busy/Unavailable, 3-15

Call Conferenced, 3-17Call Ended, 3-19

Call Initiated, 3-20

Call Offered to Domain, 3-21Call Redirected, 3-27

Call Transferred, 3-29Charging, 3-31Cut-Through, 3-40Disconnect/Drop, 3-42EAS interaction, 12-39Entered Digits, 3-45Hold, 3-46

Queued, 3-49Reconnected, 3-50using in associations, 3-54

Expansion Interface circuit pack, 14-2expansion of agent capabilities, C-5Expansion Port Network, 14-2

Expansion Port Network, feature interactions, 12-36Expert Agent Selection

agent, administering, 14-7interactions, A-38

Expert Agent Selection, feature interactions, 12-36Expert Agent Selection, see EAS

extension list parameter, 4-39,4-57,4-61,5-35Extension Type Query, 9-3

extensions announcement, 5-3attendant console, 5-3data, 5-3

off-PBX DCS/UDP, 5-3

External Call to Lookahead Interflow VDN scenario, A-31External Call to VDN scenario, A-49

F

Facility Restriction Levels, feature interactions, 12-43

Facility Test circuit pack, 14-1feature

Third Party Single-Step Conference, 5-34,12-52feature access code, to logout, 3-48

feature button, to logout, 3-48feature interactions

ACD, 12-10

Administration Without Hardware, 12-1analog sets, 12-2announcements, 12-4

Answer Supervision, 12-4

Attendant Auto-Manual Splitting, 12-7Attendant Call Waiting, 12-8

Attendant Control of Trunk Group Access, 12-9attendant group, 12-6

AUDIX, 12-9

Authorization Codes, 12-10

Auto-Available Split, 12-13

Automatic Callback on Busy/No Answer, 12-13BRI, 12-44

Bridged Call Appearance, 12-14Busy Verification of Terminals, 12-15Call Coverage, 12-15

Call Detail Recording, 12-17Call Forwarding All Calls, 12-19Call Park, 12-20

Call Pickup, 12-20Call Vectoring, 12-22Call Waiting, 12-26Class of Restriction, 12-26Class of Service, 12-27Conference, 12-27Consult, 12-29

Data Calls, 12-29DCS, 12-29Direct-Agent Calling, 12-30Do Not Disturb, 12-35Drop button, 12-35Duplication, 12-35Expansion Port Network, 12-36Expert Agent Selection, 12-36Facility Restriction Levels, 12-43Forced Entry of Account Codes, 12-43Hold, 12-43

Hot Line, 12-43

Last Number Dialed, 12-47

Leave Word Calling, 12-48

Lookahead Interflow, 12-48Malicious Trace, 12-48Multiple Split Queuing, 12-49Music on Hold, 12-49

Personal Central Office Line, 12-49Primary Rate Interface, 12-44Priority Calling, 12-50

Priority Queuing, 12-31Privacy-Manual Exclusion, 12-50Ringback Queuing, 12-50Send All Calls, 12-50

Issue 7 May 1998 IN-9

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Lucent Technologies 555-230-220 manual Issue 7 May 1998 IN-9