ASAI and Call Control
Third Party Take Control
The adjunct uses this initiating capability to control a call already in progress.
Information Flow
The adjunct expects a response to its request.
An acknowledgement is sent to the controlling adjunct if the request is successful. As part of the acknowledgement, a party and extension list of all parties on the call (for all
NOTE:
The address list may contain parties in an alerting state as well as a group extension (for example, if the call is in queue and has not been delivered to an agent).
If the request is unsuccessful, the ECS denies the request and sends the adjunct the appropriate cause code.
Third Party Take Control Parameters
call_id | [mandatory] A call identifier for the call to be controlled. The |
| value is typically obtained through the Event Notification or |
| Value Query capabilities. |
ACK (positive acknowledgement) Parameters
The ECS responds with a list of up to six party identifiers (party_id) for the parties on the call and a list of up to six extensions of the parties on the call.
party_id list Provided by the ECS and sent to the adjunct in the capability’s acknowledgment. The party_id list contains the party_id for every party on the call. Each party identifier corresponds to an entry in the extension list.
extension Specifies the extension address of each
listcall. Addresses of every
