ASAI and Call Control

Once set up, this call may be controlled either by the station user or by the adjunct. The adjunct must use the same association as that specified in the “Third Party Make Call” request when requesting any Third Party Call Control capabilities.

Negative Acknowledgments of a

Supervisor-Assist Call

A Supervisor-Assist Third Party Make Call Request is denied (NAK/Return Error component) if:

split_param is not present (CS0/96)

split_param does not contain a hunt group extension (CS0/100)

split_param contains an invalid hunt group extension (CS0/28)

Originating address is not a station extension (CS0/28)

Destination address is not a station extension (CS0/28)

Agent not logged in (CS3/15)

Other internal resources are unavailable (CS3/40)

Invalid Information Element contents (CS0/100) (Either the UUI IE was longer than 32 bytes or the header was missing.)

Service or option not subscribed/provisioned (CS0/50)

The request specifies that the call is to be Switch-Classified or direct-agent as well as supervisor-assist. (CS3/80)

Answering Machine Detection is requested (CS0/80)

Parameters and Call Types

To conclude this section, the following tables summarize the call parameters allowed for each of the Third Party Make Call types described above. The first table defines five kinds of calls in terms of the allowable call parameters. The second table specifies the valid originators and destinations for a given call parameter.

Issue 7 May 1998 4-37

Page 163
Image 163
Lucent Technologies 555-230-220 manual Negative Acknowledgments of a Supervisor-Assist Call, Parameters and Call Types