Lucent Technologies 555-230-220 manual ACK Positive Acknowledgement Parameters

ASAI and Request Feature Capabilities

■ACD agent logout

—ACD split extension

—Agent extension

—Reason codes

(only if the System-Parameters feature field, Logout Reason Codes, is either “forced” or “requested.”)

■ACD agent change of work mode

—ACD split extension

—Agent extension

—Work mode

After call work,

Auto in, Manual in,

Auxiliary work

— Reason codes

(only if changing to Auxiliary Work and the System-Parameters feature field, AUX Work Reason Codes is either “forced” or “requested.”)

■Activate Call Forwarding

—Forwarding extension

—Forwarded to number

■Cancel Call Forwarding

—Forwarding extension

■Activate Send All Calls

—Extension (Activates SAC at this number)

■Cancel Send All Calls (SAC)

—Extension (Deactivates SAC at this number)

ACK (Positive Acknowledgement) Parameters

No parameters are contained in the acknowledgement for this capability.

Denial (NAK) Causes

The ECS issues the following reason as the cause for not invoking the requested feature:

Issue 7 May 1998 8-3