ASAI and Feature Interactions

adjunct-monitored. If the Lookahead Interflow fails, then a drop event report is sent to the adjunct.

If the LAI information is sent in shared UUI or MSI, the receiving ECS will convert it to a codeset 6 LAI IE, when sending it to ASAI. For more information see the Section, ‘‘UUI and MSI, Starting in R6.3’’ on page 12-45, in this chapter.

Multiple Split Queuing

A Queued Event Report is sent for each split that the call queues to; therefore, multiple call queued events could be sent to the adjunct for one call.

If a call is in multiple queues and abandons (caller drops), one drop event (cause normal) is returned to the adjunct followed by a Call Ended Event Report or a Third Party Call Ended capability.

When the call is answered at a split, the call is removed from the other split’s queue. No other event reports for the queues are provided in addition to the Alerting and Connected Event Reports.

Network-Provided Digits

Starting with Release 5, the collect digit vector step can support collecting network-provided customer-entered digits (ced) or customer database-provided digits (cdpd). These digits are received as part of an ISDN-PRI SETUP message and are collected during vector processing and passed to the adjunct either in the Call Offered to Domain Event Report or in ASAI Route Requests. In either case, these digits are reported to the adjunct in the user-entered code IE as call prompter data.

Any digits that were already in the collected digits buffer when ced/cdpd digits are collected (that is, dial-ahead digits) will be lost.

Selective Listening

A call with parties that are listen-disconnected cannot be in vector processing at the same time with the following exception:

A Converse agent (using VRU Integration) may have its listening path disconnected via the Third Party selective_disconnect capability. While in this state, the Converse Agent will hear any DTMF digits that might be sent by the ECS (as specified by administration).

Vector-Controlled Splits

A vector-controlled split may not be used as a domain for Event Notification associations.

Issue 7 May 1998 12-25

Page 327
Image 327
Lucent Technologies 555-230-220 manual Multiple Split Queuing, Network-Provided Digits, Selective Listening