ASAI and Call Routing
returns a Route End with cause CS0/28 (Invalid number) and continues vector processing (cancelling any “wait” or “announcement” steps in progress).
Route Select Parameters
orig_addr | NA (ignored) |
dest_addr | [mandatory] This parameter is the valid |
| destination for the call. If it is an |
| it can contain the TAC/ARS/AAR information. |
dest_route_select | [optional] Contains the TAC/ARS/AAR |
| information for |
split_param | [optional] If the |
| “yes,” then this parameter must be a valid split |
| extension; the destination address must be |
| logged into this split. |
direct_agent_call | [optional] This parameter represents a special |
| type of ACD call that is directed to a specific |
| ACD agent rather than to any available agent. It |
| may be set to “yes” or “no.” |
priority_calling | [optional] This parameter represents a special |
| type of call that carries |
| ringing and does not go to the covering point for |
| coverage or send all calls. It may be set to “yes” |
| or “no.” |
user_entered_code | [optional] Includes the following: |
| ■ Type of user code = |
| provided (cdp) |
| ■ Collect/collected indication = collected |
| ■ Timer = all 0’s (default — not used) |
| ■ User data = ASCII digits |
collect_digits_flag | [optional] This parameter indicates that digits |
| should be collected (via a TTR in DTMF mode). |
party_id | [optional] This parameter indicates which party |
| on the call the tone detector should listen to for |
| |
| call “originator” is the only option supported. (If |
| present, this parameter is ignored.) |
