Lucent Technologies 555-230-220 manual Reorder/Denial Event Report, Reorder/Denial Report Items

Event Reporting and U-Abort Capabilities

Reorder/Denial Event Report

The Reorder/Denial Event Report is generated:

■When a call is trying to terminate to an on-ECS destination but the destination specified is inconsistent with the dial plan, has failed the “class of restriction” check, or inter-digit timeout has occurred

■When a call encounters a step in vector processing that causes the denial treatment to be applied to the originator

■When a direct-agent call is placed to a destination agent who is not a member of the specified split

■In a non-EAS environment, when a direct-agent call is placed to a destination agent who is not logged in

■In an EAS environment, when a direct-agent call is placed to a logical agent ID that does not have a coverage path and is not logged in

■When a call is attempted to an off-ECS destination with the priority calling flag turned on.

Reorder/Denial Report Items

The following is a list of items provided with this report:

called party number

If the destination is inconsistent with the dial plan, the default extension value is sent (*****).

call_id

This ECS-assigned call identifier is used to associate event reports to calls and identify a call the adjunct wants to control. The call identifier is unique within the ECS.

cause

Contains the reason for the reorder and/or denial

For this event report, any and all standard ISDN/PRI cause values are valid and are passed intact from the network to the adjunct. However, the following cause values are also explicitly sent from the ECS:

■Call rejected (CS0/21)

■Invalid number (CS0/28)

■Outgoing calls barred (CS0/52)

Issue 7 May 1998 3-51