ASAI and Value Query Capabilities
■Voice extension: The response further defines the endpoint assigned to the extension number into various station types:
—Analog (includes
—Proprietary
—BRI
■ASAI
■Logical Agent
■Other (for example, modem pool)
If the extension provided in the query is an agent’s login ID, the response is “Logical Agent” and the address field of the domain IE contains the physical station extension the agent is logged into.
Starting with Release 6, in an EAS environment, if the query has been requested for a physical station and the station has an agent logged in, a second domain IE will be returned with the agent’s logical extension.
Integrated Directory Database Query ACK
Parameters
The ECS responds with the following information (if a name is administered for the queried extension number):
■actual type of queried user
■extension of queried device
■name of queried device
NOTE:
Up to 27 characters are returned if the ECS software is Release 5 and the ASAI Link Version is 3.
Up to 15 characters are returned if the ECS software is G3V4, or if it is Release 5 and the ASAI Link Version is 2 or 1.
Special Character Sets
CallVisor ASAI supports a subset of European and Japanese Katakana character sets that can be displayed by DEFINITY ECS on 84xx and 95xx series DCP sets as well as the 603E1 Callmaster terminals. ASAI parses the queried directory name and translates it according to the language that the application supports. An ASCII character preceded by a tilde (~) maps to a specific European or Katakana character that allows the presented name to be translated for the application. If a name is composed of special European characters (or the Japanese Katakana characters) as well as ASCII characters, the initial tilde combined with the subsequent ASCII character(s) toggles to the appropriate character map to translate the character(s); the second or next tilde turns the toggle off (subsequent
