Lucent Technologies 555-230-220 manual Contents

Contents

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party_id	3-43
user to user information	3-43
cause	3-44
Entered Digits Event Report	3-45
Entered Digits Report Items	3-45
call_id	3-45
digits entered	3-45
Hold Event Report	3-46
Hold Event Report Items	3-46
connected party number
(number that placed the call on hold)	3-46
call_id	3-46
party_id	3-46
Login Event Report	3-47
Login Event Report Items	3-47
agent work mode	3-47
agent physical extension	3-47
agent logical extension	3-47
Logout Event Report	3-48
Logout Event Report Items	3-48
agent physical extension	3-48
agent logical extension	3-48
reason code	3-48
Queued Event Report	3-49
Queued Event Report Items	3-49
called party number (DNIS)	3-49
call_id	3-49
calls in queue	3-49
Reconnected Event Report	3-50
Reconnected Event Report Items	3-50
connected party number	3-50
call_id	3-50
party_id	3-50
Reorder/Denial Event Report	3-51
Reorder/Denial Report Items	3-51
called party number	3-51
call_id	3-51
cause	3-51
Trunk Seized Event Report	3-53
Trunk Seized Report Items	3-53

viii Issue 7 May 1998