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NEC 140Rc-4 manual Chapter

Models: 140Rc-4

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Troubleshooting Specifications Install Error messages Empty Bus Default Speed Connecting Peripheral Devices Maintenance Configuring Your Server Setting for Solving Problems Resetting the Server

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Chapter 1

Notes on Using Your Server

This chapter includes information necessary for proper and safe operation of your server.

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NEC 140Rc-4 manual Chapter

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Contents

NEC Express5800/140Rc-4 Users Guide Proprietary Notice and Liability Disclaimer Safety Indications Safety Indications by Color of the Parts Symbols Used in this Users Guide and Warning LabelsProhibited Actions Mandatory Action CE Statement Bsmi Statement Momentary voltage drop prevention Trademarks Preface About this Users Guide How to Use This Users Guide Text Conventions Package This page is intentionally left blank Contents Post NEC Expressbuilder Installing the Operating System with Express Setup Viii Other Precautions SpecificationsAppendix a Appendix B Hardware Software Chapter Attached to the CPU access cover General Safety NotesPage Page Power Supply and Power Cord Use Installation, Relocation, Storage, and Connection Page Do not disassemble, repair, or alter the server Cleaning and Working with Internal DevicesPage During Operation For Proper Operation Page Provided software Transfer to Third PartyNEC Express server Disposal of the Server Consumables User Support When Having Your Server Repaired Advice for Health This page is intentionally left blank General Description Overview Top View Front access coverRear access cover Key hole Front ViewFront bezel Front View with Front Bezel Removed Front View Switches and Lamps Rear View Mouse connector Keyboard connectorSerial port a connector Monitor connector Internal View Electronics Bay 1-2 1-1 2 Additional PCI board slots 8slots Intelligent Chassis Management Bus Icmb connectorBaseboard Processor Board Dimm socket Processor board interface connectorMemory Board Standard Features Peripheral Bays Power Supplies Online Sparing Memory Feature Memory Mirroring Feature System Cooling SAF-TE Logic Processor System Board FeaturesDimm Memory Onboard Video Network Interface Controllers Scsi Controller System Board Management Controller BMC AC-LINK Feature Degradation FeatureRemote Power-On Feature Wake On LAN Security with Mechanical Locks and Monitoring Software Locks via the System Setup UtilitySecurity NEC Expressbuilder NEC Management Workstation Application NEC MWA Off-line Maintenance UtilitySystem Diagnostic Utility Front Bezel Using Your ServerInstalling or Removing the Front Bezel Power On Power Switch Post Post Flow Displayed message may vary depending on the device status „ F2 „ Esc„ F4 „ F12 Power Off Post Error Messages Sleep Switch Floppy Disk Drive Write-protect switch Write Write disable enable CD-ROM Drive CD-ROM Emergency hole General Description Setting Up Your Server Follow the flowchart below to set up the server Setup Flow Selecting a Site InstallationInstallation of Rack Setting Up Your Server Unpacking the System Assembling the RACK-MOUNT System Checking Components ESD Precaution Qty Remarks Required Tools Installation Procedure Inner rail Slide rail assembly Release lever Handle L Screw B Screws Setting Up Your Server Release lever Cable arm Mount face Arm bracket Setting Up Your Server Screws C and Washers a Install the front bezel Now the installation is completed More than one person should remove the server from the rack Removal Procedure Unlock Lock Connecting Peripheral Devices Front Connection to Serial Ports Connection between the RJ-45 Serial Port and a Modem Connection between the RJ-45 Serial Port and a UPS DTE Setting Up Your Server JP25 Only for LVD Connection to External Scsi Devices Connect the provided power cord to the server Connecting Power Cord Example Turning on the Server Setting Up Your Server Making Backup Copies of System Information Installing Operating SystemInstalling Utilities This page is intentionally left blank System Bios ~ Setup ~ Configuring Your Server Starting Setup Utility Enter Description on On-Screen Items and Key UsageEsc F10 Link with Management Software Configuration ExamplesBoot Memory To check the installed memory Dimm board status CPU Internal Devices SecurityExternal Devices PCI Hot Plug Saving the Configuration DataCode Board name Setting Value Main Menu and Parameter Descriptions MM/DD/YYYY Option Parameter Description Your Setting Cpuid Processor Settings CD-ROM Primary IDE Master/Primary IDE Slave Fpio 3/DMA Fpio 4/DMA Advanced 1KB Memory Configuration PCI Configuration PHP Hot-plug PCI Control Empty Bus Default Speed Embedded SCSI/Embedded NIC/Embedded Video Controller PCI Slot 1 PCI Slot Device Configuration EPP Advanced Chipset Control PCI Device Selectable only when User Password is registered CTRL+ALT+ Server BMC IRQ Configuring Your Server System Management VT-UTF8 Console Redirection Boot Exit Discarding Changes ExitExit Saving Changes Load Custom Defaults Load Setup DefaultsSave Custom Defaults Discard Changes Using SCSISelect Utility Scsi Bios ~ SCSISelect ~ Running the Utility Configuring Scsi Controller on Baseboard Exiting the Utility Configure/View Host Adapter SettingsScsi Bus Interface Definitions Menu item Parameter Description Submenu item Parameter Description „ Boot Device ConfigurationAdditional Options „ Scsi Device Configuration Asyn Advanced Configuration „ Advanced Configuration Baseboard has no hard disks connected, there Submenu item Description Scsi Disk Utilities Configuring Scsi Controller on Optional Board Configuring Baseboard Jumpers Following figure illustrates the jumper switch location Installing the Operating System with Express Setup About Express Setup NEC Expressbuilder Installing Optional Mass Storage Driver Installation NoticeBios Specification Supported OS on this model Windows Server Installing on the Mirrored Volume Creating Partition Size Agree Software License Agreement Restart Flow of Setup Installing the Windows Server Using Blank disk Using the specified Configuration Diskette Installing the Operating System with Express Setup Installing the Operating System with Express Setup PROSet Installing and Setting Device Drivers Network Driver Optional Network Board Driver N8104-80/86/103/111/113 Installing Scsi Controller Driver Memory Dump Debug Information Setting for Solving Problems Installing the Operating System with Express Setup Windows Dr. Watson Network Monitor Installing Maintenance Utilities Updating the System Making Backup Copies of System Information Exceptional Setup Microsoft Windows Windows Creating Partition Size Disk Configuration Concerning the area displayed as Maintep Insert SP CD-ROM Installing the Windows Using the specified Configuration Diskette Installing the Operating System with Express Setup Installing the Operating System with Express Setup Installing and Setting Device Drivers Network Driver Graphics Accelerator Driver Optional Network Board Driver Installing Scsi Controller Driver Setting for Solving Problems Installing the Operating System with Express Setup Windows 2000 Dr. Watson Installing Maintenance Utilities Updating the System Applying Service Pack Exceptional Setup This page is intentionally left blank Installing and Using Utilities NEC Expressbuilder Installing and Using Utilities Starting NEC Expressbuilder NEC Expressbuilder for DOS-Based with Local Console Tools Express Setup Installing and Using Utilities Installing and Using Utilities Fdisk Installing and Using Utilities Starting NEC Expressbuilder for DOS-based with Remote Console Main Menu Setup NEC Expressbuilder for Windows-Based Master Control Menu Installing Configuration Diskette Creator Configuration Diskette Creator Installing and Using Utilities Creating Configuration Diskette Installing and Using Utilities Installing Optional Mass Storage Driver NEC Esmpro Functions and Features Servers to be Remotely Managed by MWA PrecautionsNEC MWA Through the management PC via LAN Installing and Using Utilities Installing and Using Utilities Through the management PC with direct connection Installing and Using Utilities Major Functions Power Console Plus Components Installing and Using Utilities Operating Environment Server Setup Management PC Setup Making Backup Copies Maintenance Cleaning Cleaning the Server Cleaning the Interior Cleaning the Keyboard/Mouse Cleaning CD-ROM Test Items System Diagnostics Starting and Ending the System Diagnostics Guide line Test window Test result Test Result RELOCATING/STORING the Server Follow the procedure below to relocate or store the server Maintenance Troubleshooting Example System Viewers Lamps POWER/SLEEP Lamp Status lamp Description Action Indication Status Lamp Troubleshooting LAN1/LAN2 Access Lamp Disk Access Lamp UID Lamp Access Lamps Hard Disk Drive Lamp Disk Lamp AC Standby Lamp Power Lamp LAN Connector Lamps PCI Slot Lamps PCI Slot Power LampPCI Slot Fault Lamp FAN Fault Lamps Error Messages after Power-on Error Messages Error Error message Recommended Action Code Post Error Messages Troubleshooting Contact you service representative to add an 0BDA Troubleshooting „ Processors CPUs Beep code Description Recommended action Beep Codes Problems with Server Solving ProblemsFail to power on the server No screen display appears with beep Post fails to complete Fail to power of the server / Sleep switch is disabled Troubleshooting Keyboard or mouse fails to operate Fail to access read or write to the floppy disk Fail to access the hard disk Fail to access to the CD-ROM Cannot install the operating system correctly Fail to access the internal or external Scsi devices OS presents unstable operation Cannot turn the power OFF at the blue screenFail to start the OS System displays the message below and fails to log Server is not found on the network Event logs in using Snmp Service in Windows Server PCI hot-plug fails PCI board is not recognized Message Cause and Remedy Problems with NEC Expressbuilder Complete appears on the Role of Computer screen Problems with Express SetupFor Windows Entered the incorrect Product ID/CD key Complete does not appear on Role of Computer screen Unable to specify the details of Network adapter Master control menu fails to appear Error Message during Disk Array ConfigurationProblems with Master Control Menu Details of a network adapter cannot be set Problems with Configuration Diskette CreatorPoint to Point tunneling protocol cannot be set Collecting Event LOG Collect Configuration Information Preparing for Memory Dumping Collecting DR. Watson Diagnostic InformationMemory Dump Saving the Dump File Recovery for Windows Troubleshooting OFF-LINE Maintenance Utility Starting the Off-line Maintenance Utility Features of Off-line Maintenance Utility Forced Shutdown Resetting the Server This page is intentionally left blank Upgrading Your Server Upgrading Your Server ANTI-STATIC Measures Preparing for Installation and Removal Tools and Supplies Needed Hard Disk Drive Device Installation or Removal Procedure Installation Hook Frame to hang the hook Removal Upgrading Your Server Power Supply Unit Upgrading Your Server Replacing a Failing Power Supply Unit Upgrading Your Server Server ~ Extending from the Rack Cabinet~ Release lever Front Access Cover Inch Peripheral Device Installation Considerations„ Scsi device „ IDE device Upgrading Your Server Ultra 320 B connector Interface cable Device Removal Rear Access Cover CPU Access Cover PCI Board RAID Controller Considerations Hot-plug List of Optional Devices and their Available SlotsOnboard LAN Controller Considerations Non-hot-plug PCI Boards Installation Lock Removal Hot-plug PCI Board „ PCI boards installed on the same bus „ No boards installed in the same bus„ PCI slot Power lamp green „ PCI slot Fault lamp amber Hot Add Upgrading Your Server Upgrading Your Server Hot Remove Upgrading Your Server Upgrading Your Server Tab Lock for long card Hot Replace Upgrading Your Server Upgrading Your Server Tab Lock for long card Upgrading Your Server Upgrading Your Server To install or remove the DIMM, remove the memory board first Installation Dimm Installation Upgrading Your Server Removal Memory Mirroring Feature Memory Mirroring / Online Spare Memory Feature Dimm group #1 Dimm group #2 Dimm group #3 Online Spare Memory Online Spare Memory was not ready Processor Board Air Duct Move the AC inlet into place and attach it using the screw Processor Board Installation Processor CPU Retention Pin marks Upgrading Your Server Removal IDE Interface Cable Connection Baseboard Scsi Interface Disk Array Controller Disk array configuration of built-in disks Upgrading Your Server Upgrading Your Server Disk array configuration of disk expansion units External Scsi Cable Blank cover Serial Interface Upgrading Your Server Upgrading Your Server This page is intentionally left blank Appendix a Specifications Server Management Software Transfer Rate of the On-board LAN ControllerFloppy Disk Floppy disk type Other Precautions Other Precautions B-3 Tape Media CD-ROM Keyboard Other Precautions B-5 Mouse Peripheral Device Controller Interrupt Request Menu Option Interrupt Pirq and PCI Device Address Chip in Use Port Address CD6 Updating System Installing Service PackDisk Configuration Concerning the area displayed as Maintep Partition Size MO DeviceMedia such as DAT Creating Windows Server 2003 OEM-DISK for NEC Installing Windows Server Installing Windows Server Following message is displayed Windows Server 2003 Clean Installation Procedure for License Authentication Upgrade installation Installing Windows Server PROSet Driver Installation and Advanced Settings Network Driver Installing Scsi Controller Driver Re-install the Network Driver Setting for Collecting Memory Dump Debug Information Appendix E Installing Windows Installing Windows 2000 E-3 Creating Windows 2000 OEM-DISK for NEC Expressbuilder Preparations for Installation Installing Windows 2000 E-5 Windows 2000 Clean Installation Installing Windows 2000 E-7 Driver Installation and Advanced Settings Installing Windows 2000 E-9 Re-install the Network Driver Graphics Accelerator Driver Setting for Collecting Memory Dump Debug Information Hardware Appendix F Product Configuration Record Table † Hpfs † Ntfs Software This page is intentionally left blank

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