8-28 Troubleshooting
Fail to start the OS:
Is a floppy disk in the floppy disk drive?
→Take out the floppy disk and restart the server.
Is the NEC EXPRESSBUILDER
→Take out the NEC EXPRESSBUILDER
→Use recovery process to recover the system.
(See "Recovery for Windows 2000" in this Chapter.)
The event log after every logon to Windows 2000 includes the following error log:
Description (D)
The CPUs in this multiprocessor system are not all the same revision level. To use all processors the operating system restricts itself to the features of the least capable processor in the system. Should problems occur with this system, contact the CPU manufacture to see if this mix of processors is supported.
Has the CPU been expanded?
→If the different revision (stepping) of the processor is installed in the multiprocessor system, Windows 2000 logs the above information every startup. If this message is logged, it is no problem for operation.
The OS presents unstable operation:
Did you update the system?
→Installing a network drive after installation of the OS may cause unstable operation. Use the NEC EXPRESSBUILDER
When any trouble occurred, the system does not run according to the specification of "Restart automatically":
→When any trouble occurred on Windows 2000, the system may not restart automatically even if "Restart automatically" is specified. In such case, restart the system manually.
Cannot turn the power OFF at the blue screen:
→If you want to turn off the power at the blue screen, execute forced power off (forced shut down: continue to press POWER switch for 4 seconds). The power will not be turned off if you press the switch just one time.
