NEC 140Rc-4 manual Problems with NEC Expressbuilder, Message Cause and Remedy

8-32 Troubleshooting

Problems with NEC EXPRESSBUILDER

When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server?

→If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.

Is BIOS configuration correct?

→The boot device order may be specified with the BIOS setup utility of the server. Use the BIOS setup utility to change the boot device order to boot the system from the CD-ROM drive first.

<Menu to check: [Boot]>

Is an error message appeared?

→When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message appears.

After this message appears, check the error and take the appropriate corrective action according to the message listed in the table below.

Message	Cause and Remedy
This machine is not supported.	This NEC EXPRESSBUILDER version is
	not designed for this server. Execute the
	NEC EXPRESSBUILDER on the compliant
	server.
NvRAM access error.	An access to the nonvolatile memory
	(NvRAM) is not acceptable.
Hard disk access error.	The hard disk is not connected or it is failed.
	Check whether the hard disk is correctly
	connected.
The system-specific information	The system-specific information cannot be
does not exist on the baseboard.	acquired in the baseboard exchange and so
Please restore the backup data or	on.
write the data by using [System
Information Management] of the
Off-line Maintenance Utility.
Only the authorized personnel are
allowed to do this operation.