8-22 Troubleshooting
SOLVING PROBLEMS
When the server fails to operate as expected, see the following to find out your problem and follow
the instruction given before asking for repair.
If the server still fails to operate successfully after solving your problem, take a note on the on-
screen message and contact your service representative.

Problems with Server

No screen display appears with beep:
TAre DIMMs installed securely?
→Check whether DIMMs are connected to the mating connectors firmly.
→ Check whether DIMMs of different specifications are installed in the specific
group. See Chapter 9 for the specifications of DIMMs.
Fail to power on the server:
TIs the server is properly supplied with power?
→Check if the power cord is connected to a power outlet (or UPS) that meets the
power specifications for the server.
→Make sure to use the power cord provided with the server. Check the power cord
for broken shield or bent plugs.
→Make sure the power breaker for the connected power outlet is on.
→If the power cord is plugged to a UPS, make sure the UPS is powered and it
outputs power. See the manual that comes with the UPS for details.
Power supply to the server may be linked with the connected UPS using the BIOS
setup utility of the server.
<Menu to check: [Server] - [AC-LINK]>
TDid you press the POWER switch?
→Press the POWER switch on the front of the server to turn on the power (the
POWER/SLEEP lamp lights).