Troubleshooting 8-25

The keyboard or mouse fails to operate:

Is the cable properly connected?

Make sure that the cable is connected to the correct connector on the rear of the server.

The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices). Power of the server first and connect it properly.

Is BIOS configuration correct?

The keyboard and mouse may be disabled with the BIOS setup utility of the server. Check the settings with the BIOS setup utility.

<Menus to check: [Advanced] - [I/O Device Configuration] - [PS/2 Mouse], [Advanced] - [Numlock]>

Are the server drivers installed?

Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed. (These drivers are installed along with the OS.) Some OS's allow you to change the keyboard and mouse settings. Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct.

Is the server in the Secure Mode?

In the Secure Mode, the keyboard and mouse are disabled. To release the Secure Mode, enter the password specified with the BIOS setup utility.

Fail to access (read or write) to the floppy disk:

Does the floppy disk drive contain a floppy disk?

Insert a floppy disk into the floppy disk drive until it clicks. Is the floppy disk write-protected?

Place the write-protect switch on the floppy disk to the "Write-enabled" position. Is the floppy disk formatted?

Use a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk.

Is BIOS configuration correct?

The floppy disk drive may be disabled with the BIOS setup utility of the server. Check the setting with the BIOS setup utility.

<Menus to check:

[Main] - [Legacy Floppy A] [Security] - [Floppy Write Protect]>

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NEC 140Rc-4 manual Keyboard or mouse fails to operate, Fail to access read or write to the floppy disk