Troubleshooting 8-27

Fail to access the (internal or external) SCSI devices:

Is the SCSI device applicable to the server?

Operation of any SCSI device that is not authorized by NEC is not guaranteed. Is the cable connection changed?

The SCSI connector (B) on the baseboard in the machine can be used for either built-in file devices or external SCSI devices. The connection to external devices must be switched by modifying cable connection properly. See "Cable connection" in the Hardware Volume for details.

Are SCSI devices properly configured?

When the server has external SCSI devices connected, device settings, including SCSI ID and terminator, are required. Refer to the manual that comes with the SCSI device for details.

Are the SCSI controllers (including optional controllers) properly configured?

Use the BIOS setup utility for proper configuration of SCSI devices connected to the SCSI connector on the baseboard. When the server has an optional SCSI controller installed and SCSI devices connected to it, use the BIOS setup utility that comes with the optional SCSI controller for proper configuration. See the manual that comes with the optional SCSI controller for details.

Cannot install the operating system correctly.

Did you confirm the notes on installing the operating system?

See Chapter 6.

During Windows 2000 installation, the following warning is registered in the System Log of the Event Viewer:

Error detected on the device \Device\CdRom0 during the paging operation.

There is no problem on this issue.

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NEC 140Rc-4 manual Fail to access the internal or external Scsi devices, Cannot install the operating system correctly