Troubleshooting

Troubleshooting

Whenever the machine stops or operation is not possible, check the operation panel display for messages. In most cases, these messages will give sufficient information to return the machine to an operating condition. In cases where this information is not enough, check the list below for more information. This section describes problems concerning copier features. For troubleshooting specific problems related to the printer, network scanner, and fax features, see the separate manuals provided for these features. For problems related to other peripheral devices, see page 1-56.

Problem

Check

Solution or cause

 

 

 

Machine does not

Are the [START] keys indicators off?

If the indicators are not on, the machine

operate.

 

may be warming up. Warm-up should be

 

 

completed in 99 seconds or less.

 

 

 

Copies are too dark

Is the original image too dark or too light?

Select an appropriate resolution setting

or too light.

 

for the original being copied and adjust

 

 

the copy exposure (see page 2-25).

 

 

 

 

Is the exposure mode set to "AUTO"?

The exposure level for "AUTO" can be

 

 

adjusted using the "Exposure adjust-

 

 

ment" key operator program. Contact

 

 

your key operator.

 

 

 

 

An appropriate resolution setting for the

Change the resolution setting to "AUTO"

 

original has not been selected.

or manually select an appropriate resolu-

 

 

tion setting (see page 2-25).

 

 

 

Text is not clear on

An appropriate resolution setting for the

Change the resolution setting to "TEXT"

a copy.

original has not been selected.

 

 

 

 

Moiré appears on a

An appropriate resolution setting for the

Change the resolution setting to

copy of a maga-

original has not been selected.

"PRINTED PHOTO".

zine, catalogue, or

 

 

other printed mate-

 

 

rial.

 

 

 

 

 

Text overlaying a

An appropriate resolution setting for the

Change the resolution setting to "MAP".

photo is not clear

original has not been selected.

 

on a copy of a map,

 

 

magazine or other

 

 

printed material.

 

 

 

 

 

Smudges appear

Document glass or document cover

Clean the surface of the document glass,

on copies.

dirty?

and the original scanning area and origi-

 

 

nal presser part of the DADF (see

 

 

page 2-82).

 

 

 

 

Black or white line appear on copies

Clean the original scanning area (see

 

when the single pass feeding function is

page 2-82).

 

used.

 

 

 

 

 

Original smudged or blotchy?

Use a clean original.

 

 

 

Xerox WorkCentre C226 User Guide

2-83

Page 187
Image 187
Xerox WorkCentre C226 manual Printed Photo