Xerox WorkCentre C226 manual Problems and Solutions, Problem Check Solution

Fax Unit

Problems and Solutions

If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using the following table, see your Xerox WorkCentre C226 System Administration Guide.

Problem	Check	Solution	Page
The machine does	Is the fax power switch	Turn on the fax power	“Fax power switch” on
not operate.	turned on?	switch.	page 5-2
Dialing is not possi-	Is the telephone line properly	Check the connections.	“Line connection” on
ble.	connected?		page 5-1
	Is the machine power switch	Turn the machine power	Page 1-9
	turned on?	switch on.
	Is the machine in fax mode?	Press the [IMAGE	“Basic Procedure for
		SEND] key to set the	Sending Faxes” on
		machine to fax mode.	page 5-19
The receiving	Does the receiving fax	Check with the operator	_
machine does not	machine have paper?	of the receiving
receive your fax.		machine.
	Does the receiving machine
	support G3 transmission?
	Are the sub-address and
	passcode correct?
	Is the receiving machine
	ready to receive?
	Was the original size	Check the transmittable	“Checking the Size of a
	detected correctly?	sizes.	Loaded Original” on
			page 5-12
The transmitted	Was the original placed so	Make sure the original is	“Loading a Document”
image prints out	that the correct side is	placed so that the cor-	on page 5-11
blank at the receiv-	scanned?	rect side is scanned.
ing side.
	If the receiving machine is	Check with the operator	_
	using thermal paper, was the	of the other machine.
	thermal paper loaded with
	the wrong side out?
The transmitted	Were line conditions poor	Try the transmission	_
image is distorted.	due to thunder or another	again.
	reason?
	Were the resolution and	Check the resolution and	“Selecting Resolution
	exposure settings suitable?	exposure settings.	and Exposure Settings”
			on pages 5-14and 5-
			16.
Transmission does	Is the machine's clock set to	Set the clock to the cor-	“Operation procedure
not take place at the	the correct time?	rect time.	common to all custom
specified time.			settings” on page 1-39

5-100 Xerox WorkCentre C226 User Guide