SmartWare Software Configuration Guide

40 • Call router configuration

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- 4 call destinations

 

 

 

 

 

 

 

 

- No max. concurrent

4 picks up

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- 4 call destinations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- max. concurrent = 2

 

 

 

after 5s

 

 

 

 

after 10s

 

 

 

4 picks up

- timeout = 5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 68. Distribution group service examples

Procedure: To create and configure a distribution group service

Mode: Context CS

Step

Command

Purpose

 

 

 

 

 

1

node(ctx-cs)[switch]#service distribu-

Creates a new distribution group service and enters distribu-

 

tion-groupservice-name

tion group configuration mode.

 

 

 

2

node(svc-hunt)[service-name]#cyclic

Configure the distribution group for cyclic operation mode.

 

 

Subsequent calls try another first destination in a round-robin

 

 

method. Default is not to use cyclic mode – always to start

 

 

with the first configured destination(s).

 

 

 

3

node(svc-hunt)[service-name]#max

Configures how many destinations shall be called at the

 

concurrent max-concurrent

same time. If you also configure a timeout, the first call is

 

 

cleared and an additional call is made after that timeout.

 

 

Thus only the specified number of destinations is ringing at

 

 

the same time.

 

 

 

4

node(svc-hunt)[service-name]#timeout

Configures a timeout in seconds after which one destination

 

timeout

is dropped and a next destination is called.

 

 

 

5

node(svc-hunt)[service-name]#route

Adds a route to a destination. This is the interface, table or

 

call dest-interface interface-name

service that is tried to call during the distribution group’s

 

or

attempt to make calls to the destinations. The destination can

 

either be an interface or you can route the call again to a

 

node(svc-hunt)[service-name]#route

 

routing table or directly to another service. This allows you

 

call dest-table table-name

cascading services.

 

or

 

 

node(svc-hunt)[service-name]#route call

 

 

dest-service service-name

 

 

 

 

6

 

Repeat step 5 to add additional hunting destinations.

 

 

 

Note If you specified the maximum number of concurrent destinations and the distribution group tried each destination, the final destinations ring until someone picks up one of the phones.

Call router configuration task list

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Image 507
Patton electronic SmartNode 4110 Series manual Node ctx-cs switch #service distribu, With the first configured destinations