C H A P T E R 26

Onboard Failure Logging

Onboard Failure Logging (OBFL) captures and stores hardware failure and environmental information into nonvolatile memory. OBFL permits improved accuracy in hardware troubleshooting and root cause isolation analysis. Stored OBFL data can be retrieved in the event of a router crash or failure.

Contents

Understanding OBFL, page 26-1

Configuring OBFL, page 26-2

Verifying OBFL Configuration, page 26-2

Understanding OBFL

OBFL provides a mechanism to store hardware, software, and environment related critical data in a non-volatile memory, such as flash EPROM or EEPROM on routers. The logging information is used by the TAC team to troubleshoot and fix hardware issues.

OBFL collects data like temperatures and voltages. It stores the data in a dedicated area of the flash memory of the router. This data is retrieved by TAC personnel to troubleshoot routers. It can also be analyzed by back-end software to detect failure patterns, and possibly to recommend specific quality improvements.

Retrieval of the OBFL message

If the hardware is defective and the system cannot boot up, any data in flash is inaccessible. In that case, use any one of the following methods to recover OBFL data:

Read the flash through JTAG: this requires provisions in hardware design and back-end hardware and software support tools.

Repair the system; boot it; use the OBFL CLI commands.

Recording OBFL Messages

Data is recorded in any of the following formats:

Continuous information that displays a snapshot of measurements.

Samples in a continuous file, and summary information about the data being collected.

 

 

Cisco ASR 901 Series Aggregation Services Router Software Configuration Guide

 

 

 

 

 

 

 

OL-23826-09

 

 

26-1

 

 

 

 

 

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Cisco Systems A9014CFD Onboard Failure Logging, Understanding Obfl, Retrieval of the Obfl message, Recording Obfl Messages