392 Encore Presentation System • User’s Guide • Rev 04
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Ethernet Upgrade Method
e. On the command prompt line, type:

ping 192.168.0.1

... followed by Enter.
f. If the computer is able to successfully communicate with the Controller,
you will see a series of “replies” from the target IP address. Repeat the
upgrade procedure as outlined in the “Ethernet Upgrade Method
section on page39 0.
g. If you see a “Request timed out” message, the PC is unable to locate
and communicate with the Controller. If this is the case:
Check your network connections and settings as described
above, or ...
Contact your network administrator, or ...
•Contact
Technical Support. In AppendixB, refer to the
Contact Information” section on page384 for details.
Note Use the unit’s actual IP address, as determined in step 2
above.