DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r
555-233-115 Issue 1
April 2000
Glossary and Abbreviations

GL-37

OCM
Outbound Call Management
offered load
The traffic that would be generated by all the requests for service occurring within a monitored
interval, usually one hour.
ONS
On-premises station
OPS
Off-premises station
OPX
Off-premises extension
OQT
Oldest queued time
OSHA
Occupational Safety and Health Act
OSI
Open Systems Interconnect
OSS
Operations Support System
OSSI
Operational Support System Inter face
OTDR
Optical time-domain reflectometer
othersplit
The work state that indicates that an agent is currently active on another split’s call, or in ACW for
another split.
OTQ
Outgoing trunk queuing
outgoing gateway
A PBX that routes an incoming call on a trunk administered for Supplementary Services Protocol B
to a trunk

not

administered for

Supplementary Services Protocol B.
P
PACCON
Packet cont rol
packet
A group of bits (including a message element, which is the data, and a control information element
(IE), which is the header) used in packet switching and transmitted as a disc rete unit. In each
packet, the message element and control IE are arranged in a specified format. See also packet

bus and packet switching.