CHAPTER 5 — MAINTENANCE & TROUBLESHOOTING Page 5-35

LOOP! Report

This report is a diagnostic test that is not normally used.

ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789{- }~abcdefghijklmnopqrstuvwxyz!@#$^&*()[+]?

Troubleshooting

This guide is intended as a quick reference for identifying and correcting the most likely causes of problems encountered when installing or troubleshooting the AGILE 5250 OPTIMA.

Step 1: Power

OPTIMA

Check that the 5250 OPTIMA is connected to a power source and that the power switch and front panel LED are on. Refer to Chapter 1 — Getting Started: Electrical Requirements, Important Safety Instructions/ Precautions, Connecting the 5250 OPTIMA to Power and Starting Up.

Printer

Confirm that the printer is connected to a power source, powered on and on-line. Ensure that the printer is functioning properly by performing a self-test. Refer to the printer user’s manual for instructions.

Step 2: Connections

OPTIMA to Printer

Check that the cable between the OPTIMA and the printer is an AGILE- approved cable and that the cable is securely fastened to both units. Refer to the printer user’s manual and to Chapter 1 — Getting Started:

Connecting the Printer(s).

SERIAL:

If using a serial printer, verify that the cable between the OPTIMA and the printer is connected to SERIAL I/O PORT 1 on the OPTIMA. If using two serial printers, verify that the second printer is connected to SERIAL I/O PORT 0 on the OPTIMA.

PARALLEL:

If using a parallel printer, note that the cable between the OPTIMA and the printer is connected to the PARALLEL OUT PRINTER port on the OPTIMA.

Page 160
Image 160
Agilent Technologies 5250 user manual Troubleshooting, LOOP! Report, Power, Connections