Agilent Technologies 5250 user manual Agile Bulletin Board System

CHAPTER 5 — MAINTENANCE & TROUBLESHOOTING Page 5-39

AGILE technical support is available between the hours of 7:00 a.m. and 4:30 p.m. PST. For Express Exchange Service customers who would like next-business-day replacement of a unit, AGILE technical support must be contacted early enough so that the need for a replacement unit can be determined before 2:00 p.m. PST.

Call (800) 538-1634, or FAX (510) 724-2222.

The AGILE Bulletin Board System

To upload files or download a new configuration, call the AGILE BBS:

1.Load the communications software.

2.Set up the modem:

•Baud rate: Fastest setting available (AGILE supports speeds of up to 28.8 with both V.FC and V.34 modems)

•Data bits: 8

•Stop bits: 1

•Parity: None

3.Dial 15107248073. If using a line with Call Waiting, dial *70,15107248073 to disable Call Waiting.

4.As prompted by the bulletin board, enter the following:

•First name

•Last name

•“Y” to confirm name

•Password

•Re-enter password

•“C” to continue

•Company name

•Voice phone number

5.Now answer a few questions about your system:

•Hot keys (Y/N) allow options to be selected without pressing Enter

•Color menus — “A” = auto-detect

•Default editor mode — “F” = full screen (if the user has ANSI terminal emulation); “L” = line edit (if the user does not have ANSI terminal emulation)

•Protocol for file transfers — the preferred file transfer protocol is ZMODEM (“Z”), but the user may also use any of the other protocols displayed on the screen.