Chapter Maintenance Troubleshooting | Agilent Technologies 5250

CHAPTER 5 — MAINTENANCE & TROUBLESHOOTING

Page 5-1

CHAPTER 5

MAINTENANCE &

TROUBLESHOOTING

Diagnostics

When the AGILE 5250 OPTIMA either powers up or is reset, it performs a set of diagnostics on the internal hardware. These diagnostics include a ROM checksum test to ensure that the ROM has not been corrupted, a RAM test, and an internal twinax loop-back test. (The internal twinax loop-back test tests the OPTIMA twinax communication controller chip, and it is permissible to be connected to the network during this operation.) To perform these tests continuously, press g on power up or reset.

An additional diagnostic is available on power up or reset. This diagnostic will test the transmit and receive circuits of the OPTIMA.

NOTE: to perform this test, the twinax “T” must be attached to the OPTIMA twinax port, and both cables must be disconnected from the “T” connector so that it only serves as a terminator for the test. Failure to disconnect can cause permanent damage to the equipment.

To perform this additional test on power up or reset, press d while either turning on the OPTIMA or while pressing the RESET button. To perform continuous testing of the OPTIMA, including the internal loop-back test, press both g and d while either turning on or resetting the OPTIMA.

Twinax Addressing

After power-on hardware diagnostics and during twinax initialization, the twinax port is monitored to check the OPTIMA twinax configuration against the actual port configuration. Before the OPTIMA will begin twinax communications on a twinax address, it monitors the line to ensure that the selected address is not being used by another device on the twinax network. If the address is already used, the OPTIMA will not use the address, but it will flag the configuration error to the user. This is not a fatal error. Normal operation will proceed on the nonconflicting addresses.

After twinax initialization, during normal operation, the configured twinax addresses are continually monitored by the OPTIMA. The LCD indicates where any twinax address error is occurring by flashing the twinax address indicator.

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Agilent Technologies 5250 user manual Chapter Maintenance Troubleshooting, Diagnostics

Contents

Agile Table of Contents Agile 5250 Optima User’s Guide and Reference Advanced Configuration Character Code Translation Programmable Function Strings Bold on Boldoff Undl on Undloff Subs on Subsoff Sups on Maintenance and Troubleshooting Appendix a Interfacing Xerox Printers Appendix B SCS / DCA Command Summary Set Single Line Distance Ssld Appendix C Pseudo Transparency Appendix D Optedit Glossary Page Optimatm Alfred Nobel Drive Hercules, CA Copyright Information Release Notes About Agile Also From Agile Ally Plus Agile Product Warranty Standard Warranty Optional Warranties and Services Software Upgrades FCC Statement About the Agile 5250 Optima Preface Optima Features and Specifications XES Typographical Conventions Optimaconfigpar OutfntinfoportfidAbout This Manual Agile Overview / Objectives Physical Interface Data Stream Interface Before Beginning Selecting a LocationSpace Requirements Unpacking Electrical RequirementsOperating Environment Important Safety Instructions/Precautions Package Contents Optima Rear Panel SLO-BLO Agile 5250 Optima Cable Chart Parallel Port Pin-OutsTwinax Adapter Port Unterminated Pin-Outs DB-25 Serial Port DB-9 Serial Port Connecting to the Host System Connecting Twinax Connecting the Printers Connecting a Printer via Centronics Parallel Connecting Printers via Serial Connecting the First Printer via Serial Connecting a Second Printer via Serial Connecting the Alternate Hosts Connecting an Alternate Host via Parallel Connecting the First Alternate Host via Serial Connecting a Second Alternate Host via Serial Connecting the 5250 Optima to Power Optima Front Panel Starting Up Testing ROM Testing RAM Reload TimerLoading Config Loading Software Optima Config Basic Port ConfigurationConfiguring the Twinax Ports CONFIGTWINAX1 Setting the Twinax Address Activating the Twinax Port Setting the Device Emulation Type ON/OFF= Active Configpar OUT Configuring the Parallel Out Printer PortConfig PAR OUT PAR OUT Load Configuring a Serial Printer Port SERIAL1 Load SERIAL1 BAUD= SERIAL1 PARITY=SERIAL1 LENGTH= SERIAL1 STOPS= SERIAL1 FLOW= Configuring the Parallel In Alt Host Port Config PARPAR in ON/OFF= Configuring a Serial Alt Host Port SERIAL0 IN/OUT=IN/OUT≠ALT Host SERIAL0 BAUD= SERIAL0 PARITY=SERIAL0 LENGTH= SERIAL0 STOPS= SERIAL0 FLOW= Saving Config Saving the ConfigurationConfig Save SummaryPage Config Optima Print Disk Version Configuration MenuOptima Config Print Disk Version Menu Hierarchy Configuration Option Notation Optima CONFIGTWINAX1ADDRESS= Punctuation Codes Optima CONFIGTWINAX3 ON/OFF= ActiveTwinax Ports Menu Movement Twinax Addressing Optima CONFIGTWINAX1 ON/OFF=INACTIVEOptima CONFIGTWINAX6ADDRESS= Emulations Optima CONFIGTWINAX1EMULATE=IBM Modes Optima CONFIGTWINAX1 MODE=IBM Emul Data Routing Optima CONFIGTWINAX3 OUT TO= TimeoutOptima CONFIGTWINAX1 OUT TO= PO,S0,S1 Optima CONFIGTWINAX1 TIMEOUT= 5 Secs Parallel In Port Configuration Serial In Port Configuration Output Ports Printer Drivers Available Output Port Configuration Parallel Output Port Optima Configpar OUT ON/OFF= Active Serial Output Ports Format Information Carriage Return At Form FeedMovement Resolution Offset Vertical Percentage Reduction in COR CPI/Font OrderJustification Resetting Bolding Underlining Spaces Orientation Advanced Configuration Optima orientation selection algorithm HEIGHT= Paper Sources DrawersWIDTH= ROTATE=Page Character Code Translation Overview Selecting a Translation Table Agile 5250 Optima User’s Guide and Reference Alternate Host Translation Reading Translation TablesTwinax Translation Optima Translation Editing a Translation Table Character Code Translation Translation Tables Ascii to Ascii Ebcdic to Ascii Ascii to Ebcdic Ebcdic to Ebcdic Ebcdic to HP LaserJet Ascii Ebcdic to PC Ebcdic to PostScript Xerox 275 Protocol Converter Ebcdic to Ascii User Table User Table User Table User Table User Table User Table User Table Xerox Ebcdic Font Download to Ascii Page Programmable Function Strings Editing PFSs a Tutorial Parameters Within PFSs User Font Configuration GFIDs Programmable Function Strings PFS Descriptions InitibmInit T1 Initalt Init T2Init T3 INIT275 Initopt Port LandVermove Lineden Pagelen5CPI 8CPI 10CPIProgrammable Function Strings Pscpi 12CPI15CPI 16CPI 17CPI 5CPI Pscpi 15CPI COR Bold on Boldoff BSBOLD1 and BSBOLD2 Undl on Subsoff UndloffSubs on Sups on Hiqual LowqualMedqual Simplex Duplex TumblePpaper Porttrc EnvelPortcut Portman Landcut Landtrc DEST1 LandmanJOG OUT DEST2 Timeout JobstrtJobend Chapter Maintenance Troubleshooting Diagnostics Error Codes Twinax Error Log Twinerr ResetOptima Twinerrdisplay Pfstest Config Options Xlates Printing ReportsPortfid Landfid TEST! Report Printer Test PFSTEST! Report This text should be proportionally spaced Wwwwwwwwww CONFIG! Report OPTIMA-ASCII-ASCII--+ OPTIONS! Report Maintenance & Troubleshooting 5-10 Agile 5250 Optima User’s Guide and Reference S0 XLAT= XLATES! Report Maintenance & Troubleshooting CE CA C6 FA Translation Tables Page 4 2 3 4 5 6 7 8 9 a B C D E F AA AB AC AD AE AF Maintenance & Troubleshooting Agile 5250 Optima User’s Guide and Reference Maintenance & Troubleshooting PFS! Report PFS Initibm END PFS Initalt END PFS INIT275 END PFS Boldoff $1B $70 END 5-22 Agile 5250 Optima User’s Guide and Reference PORTFID! Report Agile 5250 Optima Copyright C 8/2/93 by AGILE. ALL $0D $0A $1B Agile 5250 Optima User’s Guide and Reference Portrait Agile 5250 Optima User’s Guide and Reference LANDFID! Report Agile 5250 Optima Copyright $39 END Agile 5250 Optima User’s Guide and Reference Maintenance & Troubleshooting Landscape Font LOOP! Report TroubleshootingPower Connections Configuration Printer TestOptima Parallel Twinax Host Test Configuration TestOther Issues Alternate Host Test Contacting Agile Technical Support Agile Bulletin Board System Agile 5250 Optima User’s Guide and Reference Introduction System Based Formatting XES Mode Formatting Conflict OverviewA-2 Agile 5250 Optima User’s Guide and Reference Coexistence Separate Addresses Delimiting XES Jobs Well-Formed XES JobsA-4 Agile 5250 Optima User’s Guide and Reference Automatic PFS suppression Automatic Form Feed Suppression Passing FFs in auto FF suppression mode A-6 Agile 5250 Optima User’s Guide and Reference A-7 Logical Not ¬ Commands A-8 Agile 5250 Optima User’s Guide and Reference Special Formatting Problems Font DownloadingUDK Character Conflict Support for all types of SCS line endings Line EndingsAuto UDK termination A-10 Agile 5250 Optima User’s Guide and Reference Line Feed vs. Relative Movements Downloading Font Correspondences Font CorrespondencesAntiquities A-12 Agile 5250 Optima User’s Guide and Reference ¬¬0 P11=Titan10iso-P Xerox Menu Options Font Correspondence LimitsA-14 Agile 5250 Optima User’s Guide and Reference UDK Character Translation Configuration Xerox Menu PFS Suppression Configuration Form Feed Suppression ConfigurationA-16 Agile 5250 Optima User’s Guide and Reference Change Form Feed to New Line Configuration Logical Not Command Configuration Job Restart to Form Feed Translation Configuration Metacode TransparencyA-18 Agile 5250 Optima User’s Guide and Reference Line Feed Configuration Interfacing Xerox 4235 Printers in Xppm Mode A-20 Agile 5250 Optima User’s Guide and Reference Appendix B SCS/DCA Command Summary B-2 Ibmemul Same as IBM 275EMUL No operation B-4 PFS FF is sent to the printer. Normally this PFS B-6 B-7 B-8 No operation 275EMUL B-10 B-11 B-12 Scgl B-14 Cpgid PFS B-16 B-17 B-18 B-19 B-20 Logical page of the next job are not printed on the same B-22 Perform the justification on the target printer B-24 Same as 275EMUL No operation B-26 B-27 B-28 Ffff B-30 Same as IBM, except that the Optima will perform B-32 B-33 B-34 Fmtinfo ROTATE= B-36 B-37 B-38 Printing mechanism of the 4214 prints characters B-40 Same as IBM 275EMUL B-42 B-43 B-44 B-45 Page Appendix C Pseudo Transparency Data Pseudo Transparency MPI Pseudo Transparency C-2 Installing Optedit Appendix D Optedit Editing The Current Configuration Running OpteditD-2 Agile 5250 Optima User’s Guide and Reference Editing Configuration Options Optedit Activating Ports D-4 Agile 5250 Optima User’s Guide and Reference Setting the Mode Input Ports Choosing the Data Routing D-6 Agile 5250 Optima User’s Guide and Reference Choosing the Timeout Period D-8 Agile 5250 Optima User’s Guide and Reference Interfacing Xerox Printers UDK Character Translation PFS Suppression D-10 Agile 5250 Optima User’s Guide and Reference Form Feed Suppression D-11 Logical Not Commands Change Form Feed to New LineD-12 Agile 5250 Optima User’s Guide and Reference Job Restart to Form Feed Translation D-13 D-14 Agile 5250 Optima User’s Guide and Reference Selecting Input Alt Host Configuring the Parallel Input PortConfiguring the Serial Input Ports D-15 Serial Interface Settings D-16 Agile 5250 Optima User’s Guide and Reference Configuring the Output Ports Loading an Output Port ConfigurationD-17 D-18 Agile 5250 Optima User’s Guide and Reference Parallel Output Port Timing Configuring the Parallel Output PortSaving an Output Port Configuration D-19 Selecting Output Configuring Serial Ports for OutputPrinter Error Timeout Errtime D-20 Agile 5250 Optima User’s Guide and Reference D-21 D-22 Agile 5250 Optima User’s Guide and Reference Choosing a Translation Table D-23 Special Editors Programmable Function StringsD-24 Agile 5250 Optima User’s Guide and Reference D-25 Translation Table Editing AgilePage Page AFP Afpds G-2 DSC GLOSSARYPage G-3DPA Ebcdic Gddm G-4 Agile 5250 Optima User’s Guide and ReferenceFCC GML GLOSSARYPage G-5 G-6 MPLMPP PSF GLOSSARYPage G-7POR RAM SHF ROMSCS SLD Xdpm UDKVCS XppmPage Symbols Connecting Carriage Return SCS commandCentronics parallel Configuring Configuration 95-96 116128 129 Font downloading Font correspondences104-107 100 153-155 13046-47 121 37-39 138175-176 119 PFSs 117 RS-232 serial 62-63Printers Centronics parallel 51-52 174-175 RS-232 Configuring174 149 156-157 144-145142 152-153 102-103 Warranty32-36 101 Xppm Xerox Production Print Mode 114