Lucent Technologies 8.2

DEFINITY ECS Release 8.2

Administrator’s Guide

555-233-506 Issue 1

April 2000

Managing phone features

83Adding abbreviated dialing lists

More information

There are limits to the total number of abbreviated dialing list entries, the num ber

of personal dial lists, and the number of group dial lists that your system can st ore.

Because of these limitations, you should avoid storing the same number in more

than one list. Instead, assign commonly dialed numbers to the system list or to a

group list. You can determine the abbreviated dialing storage capacity, by

referring to the System Capacity screen for t he abbreviated dialing values

(display capacity).

Related topics

For more information, refer to ‘‘Abbreviated Dialing’’ on page 1129.

A user

complains that

using an

abbreviated dial

list dials the

wrong number.

■The user could be

using the wrong dial

code.

■The dial code could be

defined incorrectly.

1. Ask the user what number they dialed

or button they pressed to determine

which list and dial code they

attempted to call.

2. Access the dialing list and verify that

the number stored for the specific

dial code corresponds to the number

the user wanted to dial. (For example

to access a group list, type display

abbreviated-dialing group

and

press RETURN, where x is a group list

number.)

3. If the user dialed the wrong code,

give them the correct code.

4. If the dial code is wrong, press

CANCEL and use the appropriate

change command to re-access the

abbreviated dialing list. Correct the

number and press ENTER.

Problem Possible causes Solutions