DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1375Hunt Groups
20
Interactions
■Attendant Call Waiting
Attendant Call Waiting does not work for calls that the attendant sends to a
hunt group. It does work for calls to individual hunt-group members.
■Attendant Return Call
Attendant Return Call does not work for calls that the attendant sends to a
hunt group.
■Automatic Callback
Automatic Callback does not work on calls to a hunt group.
■Automatic Call Distribution
ACD does not work with circular station hunting.
■Call Detail Recording
For each call, the system can record the associated hunt-group extension or
member extension that answered.
■Internal Automatic Answer
Internal calls to a hunt-group member are eligible for IAA.
■Leave Word Calling
■A hunt group can receive and store LWC messages. The following people
can retrieve LWC messages:
— One member of the hunt group
— A covering user of the group
— A system-wide message retriever
The message retriever must have a phone display and proper authorization.
If the message retriever is a member of the hunt group, you can assign to
that member a remote Automatic Message Waiting lamp to indicate when
the hunt group has an LWC message.
Night Service — Hunt Group
When Night Service is active for a hunt group and the night service
destination is another hunt group, the caller hears the fo rce d anno unceme nt
of the first hunt group, if administered. The system then redirects the call to
the night-service hunt group.
■Priority Calling
The system treats a priority call to a hunt group the same as a nonpriority
call, except that the extension receives a distinctive 3-burst ri ng.