DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1289Call Pickup
20
■Drop
If a digital-telephone user parks a call and then pushes the drop button, the
call is unparked. If the parked call is from an internal digital-telephone
user, pushing the drop button does not drop the cal l. The parking user must
hang up to drop the call.
■Loudspeaker Paging Access
Calls to paging zones cannot be parked.
■Music-on-Hold
If a parked call involves only one party, the parked user hears
music-on-hold. The parking user also hears music after first parking the
call and hearing confirmation tone.
■Remote Access
A Remote Access caller cannot park a call. However, the Code Calling
Access feature, an answering attendant, or a telephone user can park an
incoming Remote Access call.
Related topics
■Feature Access Code (FAC) screen
■Feature-Related System Parameters screen
■Station screen (multiappearance phones)
■Console-Parameters screen
Call PickupCall Pickup and Directed Call Pickup allow a telephone user to answer calls that
alert at other extension numbers within the user’s specified call pickup group.
Directed Call Pickup allows telephone users to pick up an y ca ll o n the DEFINI TY
ECS system.
Call Pickup
Establish a call pickup group so that when one member of a group is away, other
members can answer the absent member’s calls. A call pickup group usually
consists of users who are located in the same area or who have similar functions.
To pick up another user’s call, a user goes off-hook and dials the Call Pickup
access code or presses a Call Pickup button.